Refunds

Ticket transfers

PyCon AU tickets are transferable. Use the link in your order email to update the order details, or email us at contact@pycon.org.au for assistance.

Transfers made after 22 July 2026 (5 weeks prior to the conference) may be limited to name changes only. Included benefits such as t-shirts and certain dietary requirements may depend on supplier deadlines.

Refunds

Email your order code to contact@pycon.org.au to request a refund.

Partial refunds

We will give you a no questions asked partial refund on ticket purchases up until the following dates:

Date Refund amount
15 July 2026 6 weeks before PyCon AU 90% of sale price
22 August 2026 3 weeks before PyCon AU 50% of sale price

Full refunds

We will give you a 100% refund in the following circumstances:

  • You become eligible for a free ticket, e.g. by having your talk proposal or volunteer application accepted
  • You test positive for, or display symptoms of, a communicable disease such as COVID-19 after the 12 August 2026 (14 days prior to PyCon AU)
  • On compassionate grounds, at the discretion of the conference director

For a 100% refund you will need to tell us which circumstance applies to you and we may ask you to supply proof.